Dell SmartFabric OS10 User Guide Release 10.5.3

Detect faulty media

If the pluggable media that you insert into an interface is faulty, you will see a message similar to the following one on the console:

Nov 09 15:03:23 OS10 dn_alm[997]: Node.1-Unit.1:PRI [event], 
Dell EMC (OS10) %EQM_MEDIA_PRESENT: Media inserted . Media FAULT MEDIA 
in slot:1 port:47 serial number: is not qualified

Use the show inventory media command to check for faulty media. This command lists all the optical modules installed in switch ports. Optical modules that are listed as FAULT MEDIA cannot be read and the show commands do not display all the information for such modules.

OS10# show inventory media
-----------------------------------------------------------------------
System Inventory Media
-----------------------------------------------------------------------
Node/Slot/Port Category Media                  Serial         Dell EMC
                                               Number         Qualified

1/1/7          QSFP+    QSFP+ 40GBASE-CR4-5.0M APF121800248D4 true
1/1/8          QSFP+    QSFP+ 40GBASE-CR4-5.0M APF121800248D4 true
1/1/9          Not Present
1/1/10         UNKNOWN  FAULT MEDIA                           false
1/1/11         UNKNOWN  FAULT MEDIA                           false
1/1/12         UNKNOWN  FAULT MEDIA                           false
-----------------------------------------------------------------------

Troubleshoot faulty media

1. Check whether the optical module is inserted properly by performing an online insertion and removal (OIR) on the faulty media.
2. If the issue persists, use the Return Material Authorization (RMA) process and replace the faulty media.