Dell SupportAssist Version 1.2 for Servers User’s Guide

Clearing the System Event Log (SEL)

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and Granting elevated or administrative privileges to users .

About this task

The System Event Log (SEL) or hardware log, also known as the Embedded System Management (ESM) log, reports potential hardware problems in Dell PowerEdge servers. You can use the Clear System Event Log option available in SupportAssist to clear the SEL in the following scenarios:

An error message is displayed on a server even after the problem is resolved.
An SEL full error message is displayed.

CAUTION: Clearing the SEL removes the event history of the server.

Steps

Click Devices. The Device Inventory page is displayed.
Select a device on the Device Inventory page.
- NOTE: If OMSA is not installed on a device that you have added in SupportAssist by using the operating system IP address or host name, the Clear System Event Log option is disabled.
Figure 1. Clear System Event Log option
From the More Tasks list, select Clear System Event Log. A message requesting your confirmation is displayed.
Click Yes. While the SEL is cleared from a device, the device displays a Clearing System Event Log status in SupportAssist. After the SEL is cleared successfully, the device displays a System Event Log cleared status.