Dell SupportAssist Version 1.2 for Servers User’s Guide

Manage Contacts

The Manage Contacts window allows you to provide the contact information and parts dispatch information for a device group.

The following table provides information about the fields displayed in the Manage Contacts window.

Table 1. Manage Contacts
Field	Description
Use default	Select to use the contact information already available in the Settings > Contact Information page.
Primary	Select to provide the primary contact details.
Secondary	Select to provide the secondary contact details.
First Name	Allows you to view or edit the first name of the primary or secondary contact.
Last Name	Allows you to view or edit the last name of the primary or secondary contact.
Phone	Allows you to view or edit the phone number of the primary or secondary contact.
Alternate Phone	Allows you to view or edit the alternate phone number of the primary or secondary contact.
Email Address	Allows you to view or edit the email address of the primary or secondary contact.
Preferred Contact Method	Allows you to select the preferred contact method. The available options are: Phone Email
Preferred Contact Hours	Allows you to view or edit the preferred hours at which Dell technical support can contact your primary or secondary contact in case of any issues with the monitored devices.
Time Zone	Allows you to select the time zone of the primary or secondary contact.
Parts Dispatch (Optional)
Address City/Town Country State/Province/Region Postal Code	Allows you to view or edit the address to which a replacement part must be dispatched.

Related tasks

Related reference

Manage Devices

Manage Credentials

Device Groups