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Dell SupportAssist Version 1.2 for Servers User’s Guide

Collecting and sending system information

You can perform the following steps to use SupportAssist to collect and send system information from the local system or a remote device to Dell.

Prerequisites

Steps

  1. Click the Devices tab. The Device Inventory page is displayed.
  2. Select the local system or a remote device listed in the Device Inventory page. The Send System Information link is enabled.
    Figure 1. Send System Information option Send System Information option
  3. Click Send System Information.
    Figure 2. Manual collection in progress Manual collection in progress
    The Name/IP Address column on the Device Inventory page displays a progress bar and a message that indicate the status of the collection and upload of system information to Dell.

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