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Dell SupportAssist Version 1.2 for Servers User’s Guide

Deleting a device

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and Granting elevated or administrative privileges to users .

About this task

You can delete a device from SupportAssist, if you do not want to monitor a device or for other reasons.
  • NOTE: Deleting a device only removes the device from the SupportAssist user interface; it does not affect the functionality of the device.

Steps

  1. Click Devices. The Devices Inventory page is displayed.
  2. Select the device that you want to delete.
  3. Click Delete.
    Figure 1. Delete optionDelete option
    The Confirm Device Deletion window is displayed.
  4. Click Yes. The device is deleted from the Device Inventory page.
    • NOTE: When a device is deleted, the credentials of the device are deleted immediately from SupportAssist. However, the system information collected from the device is not deleted until the purge collections task deletes the collected system information. The purge collection task only deletes system information collections that are 30 days or older and collections that are older than the last 5 collections over the last 30 days.

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