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Dell SupportAssist Version 1.2 for Servers User’s Guide

Log types

You can use the configuration viewer to access two types of logs from the system information that is collected by SupportAssist:
Structured logs Contain application logs, Embedded Server Management (ESM) logs, and event logs. When you click the Structured Logs category, the configuration viewer displays the list of available structured logs. You can click any of the listed structured logs to view the details of the log in a new web browser window.
Unstructured logs Contain a snapshot of the system files such as the Remote Access Controller (RAC) logs, Windows event logs, and other logs. When you click the Unstructured Logs category, the configuration viewer displays the list of available unstructured logs.
  • NOTE: Unstructured logs cannot be viewed within the configuration viewer. You can only save the unstructured logs and view the log details using an appropriate application.

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