Dell SupportAssist Version 1.2 for Servers User’s Guide

Installing or upgrading OMSA by using SupportAssist

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and Granting elevated or administrative privileges to users .

About this task

For monitoring a device using the agent-based method, the Dell OpenManage Server Administrator (OMSA) agent must be installed and running on the device. If OMSA is either not installed or requires an upgrade on a device, the Status column on the Device Inventory page displays an appropriate message. You can use the Install/Upgrade OMSA option to automatically download and install the recommended version of OMSA on a device.

NOTE: The SupportAssist recommended version of OMSA may vary depending on the generation of the PowerEdge server and the operating system running on the server. For information on the recommended versions of OMSA, see the Dell SupportAssist Version 1.2 for Servers Support Matrix at Dell.com/ServiceabilityTools.

NOTE: Installation or upgrade of OMSA by using SupportAssist is not supported on devices running the following operating systems and hypervisors:
- Oracle Enterprise Linux
- CentOS
- Citrix XenServer
- VMware ESX or ESXi
- Oracle Virtual Machine

Steps

Click Devices. The Devices Inventory page is displayed.
Select the device on which you want to install or upgrade OMSA.
- NOTE: If SupportAssist does not support the installation or upgrade of OMSA on the device that you have selected, the Install/Upgrade OMSA option is disabled.
Click More Tasks > Install/Upgrade OMSA.
Figure 1. Install/Upgrade OMSA option
The Status column on the Device Inventory page displays the status of the OMSA installation or upgrade.