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Dell SupportAssist Version 1.2 for Servers User’s Guide

Enabling or disabling the collection of software information and the system log

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and Granting elevated or administrative privileges to users .

About this task

By default, the data that is collected and sent to Dell by SupportAssist includes software information and system logs. If required, you can configure SupportAssist to exclude the collection of software information and system logs from all monitored devices.

Steps

  1. Click the Settings tab. The System Logs page is displayed.
  2. Click Preferences. The Preferences page is displayed.
  3. In Collection Data Settings, perform the following steps depending on your requirement:
    • Select or clear the Include software information in collections option.
    • Select or clear the Include system log in collections option.
    • NOTE: By default, the Include software information in collections and Include system log in collections options are selected.
    • NOTE: For information about the logs that are collected by SupportAssist, see the Dell SupportAssist Version 1.2 for Servers Reportable Items documents at Dell.com/ServiceabilityTools.
  4. Click Apply.

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