Dell SupportAssist Version 1.2 for Servers User’s Guide

Open a command prompt as an administrator and type the following commands: net localgroup SupportAssistAdmins and net localgroup SupportAssistUsers. If the user account is not listed in the SupportAssistAdmins or SupportAssistUsers group, add the user account to one of the SupportAssist user groups.

If you want to add users to the SupportAssist users groups, open a command prompt as an administrator, and type the following commands:

• net localgroup SupportAssistAdmins <User1> /add — To add User1 to the SupportAssistAdmins user group.

• net localgroup SupportAssistUsers <User2> /add — To add User2 to the SupportAssistUsers user group.

To create the SupportAssist user groups, open a command prompt as an administrator, and type the following commands:

• net localgroup SupportAssistAdmins /add — To create the SupportAssistAdmins user group.

• net localgroup SupportAssistUsers /add — To create the SupportAssistUsers user group.

To add users to the SupportAssist users groups, open a command prompt as an Administrator, and type the following commands:

• net localgroup SupportAssistAdmins <User1> /add — To add User1 to the SupportAssistAdmins user group.

• net localgroup SupportAssistUsers <User2> /add — To add User2 to the SupportAssistUsers user group.