Dell SupportAssist Version 1.2 for Servers User’s Guide

Managing the credentials of a device group

If device types within the device group have the same credentials, you can configure common credentials for each device type within the device group.

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and Granting elevated or administrative privileges to users .

About this task

You can use the Manage Credentials option available in the Device Groups page to configure the credentials for the different device types within a device group.

NOTE: The device group credentials override the default credentials that you provided for adding a device in SupportAssist. When the device group credentials are configured:
- SupportAssist uses the device group credentials (not the default credentials) to collect system information from the device type.
- If SupportAssist is unable to connect to the device using the device group credentials, SupportAssist uses the default credentials.

Steps

Click the Devices tab. The Device Inventory page is displayed.
Click the Groups tab. The Device Groups page is displayed.
Select a device group.
In the Select group actions list, select Manage Credentials. The Manage Credentials window is displayed.
Figure 1. Manage Credentials window
Type the user name and password for the device type highlighted in the left pane.
If more than one device type is included in the device group, click Next. The next device type is highlighted in the left pane.
Repeat step 5 and step 6 until you have provided the user name and password for all device types included in the device group.
Click Save.