- Notes, cautions, and warnings
- Introduction
- Overview
- Search
- Managing your PC fleet and groups
- Managing a single PC
- Recommendations for your PC fleet
- Custom catalogs for your PC fleet
- Managing SupportAssist alerts
- Remediation rules for your PC fleet
- Application experience for your PC fleet
- Security for your PC fleet
- Configuring settings
- Data exports
- Performance indicators
- Audit trail
- Email notifications from SupportAssist
- Retrieve SupportAssist data using WMI
- Retrieve SupportAssist data using APIs
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Administrator Guide
Groups overview
Site
When you configure and download SupportAssist from TechDirect using the Connect and manage administrator account, a site is automatically created for that administrator.
When you deploy SupportAssist on PCs, all the PCs on which SupportAssist is deployed is displayed in TechDirect for that site. By default, every site contains a Default group.
Groups
A group is a logical entity of PCs within a site. You can create groups to organize the PCs during deployment or in TechDirect. You can create one or more groups and organize your PCs within a site, but you cannot move PCs across groups in different sites.
The Groups tab on the Inventory page enables you to create a group and organize your PCs.
NOTE:You require
Connect and manage administrator rights to organize groups in
TechDirect.
Connect and manage technicians can organize groups if permitted by the administrator. See
Roles and permissions.
For more information about sites and groups, see the SupportAssist for Business PCs Frequently Asked Questions available on the SupportAssist for Business PCs documentation page.
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