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Dell NetWorker 19.9 Administration Guide

Clear persistent alerts

In NetWorker, the alerts retained till the restart of the datazone are considered as persistent alerts.

Currently, alerts generated due to the core dump of NetWorker processes are persistent. To clear persistent alerts from the Alerts window of NMC after a certain period, edit the Event clear interval attribute in the NSR resource. After the specified duration in Event clear interval is exceeded for a generated alert, the respective alert is cleared.

The default value for the attribute is 72 hours and the attribute can take any value from 1 hour to 14 days. The acceptable time units are hours and days.

The special keyword now can be used to clear all the persistent alerts immediately. After the alerts are cleared using now, the value of the attribute is set to the previous value.

To update Event clear interval:

  1. Enable Diagnostic Mode.
  2. Click the Server tab.
  3. From the right pane, click Server Properties.
  4. In the Server Properties window, click the Alerts tab and modify Event clear interval.
    Event clear interval can be modified from nsradmin by editing the NSR resource.

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