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Dell NetWorker 19.9 Administration Guide

File Level recovery

The final virtual machine recovery option available in the NMC Recovery wizard is File Level recovery. With file level recovery, you can recover individual files from backups of virtual machines or VMDKs to a primary or secondary vCenter server, and for application-consistent backups, you can also restore the transaction log from Data Domain to the SQL database.

NetWorker only supports file level recovery operations from a primary or cloned backup if the save set is on a Data Domain device. If a cloned backup does not exist on the Data Domain device, you must manually clone a save set from the tape device to Data Domain before launching the Recovery wizard.

For the Data Domain resource, ensure that you provide the management credentials and, if required, type the export path appropriately. The section Entering management credentials for the Data Domain resource (instant recovery and User mode file-level restore only) provides detailed steps.

Also, if recovering to a virtual machine on a secondary vCenter, ensure that a vProxy appliance has been deployed on the secondary vCenter server and configured with the NetWorker server.

NOTE:vProxy FLR Agent creates and maintains a file on each discovered file system (volume) that has information about the volume’s original path. The file name is in the form “DellEMC_VolumeID_path.info”, where the path is in URL-encoded form of the last discovered path of the file system. These files are used during the FLR mount operation and are re-created again if they are found missing.
File level recovery in the NMC Recovery wizard can only be performed by an administrator.
NOTE:For file-level recovery of high-density file systems (more than few hundred files/folders), it is recommended to use either the NetWorker Management Web UI or the Dell Data Protection Restore Client (User or Admin mode, as applicable) instead of the NMC Recovery wizard.

To complete the Recovery wizard with the file level recovery method, perform the following:

  1. In the Select the Virtual Machine Recovery Method page:
    1. Select File Level recovery.
    2. Click Next.
  2. In the Select Alternate Recovery Sources page:
    1. Select the primary backup to recover from, or select the Recover the Virtual machine from a clone on a Data Domain device option.
    2. Select the clone copy that you want to recover files from.
    3. Click Next.
    NOTE:If selecting a clone from Select Alternate Recovery Sources, additionally review the section "Selecting alternate recovery sources".
    Figure 1. Select Alternate Recovery Sources for file level recovery
    Select Alternate Recovery Sources for file level recovery
  3. In the Select the target Virtual Machine page:
    1. Select the virtual machine that you want to recover the files to.
      By default, the virtual machine that you selected for recovery in the Select the Virtual Machine to Recover page is displayed.
    2. To recover to another virtual machine in the vCenter, or recover to a virtual machine on a secondary vCenter, select Browse the vCenter server to select a Virtual Machine to recover to, and choose a vCenter from the drop-down to browse that vCenter's tree and select a different virtual machine.
    3. Click Next.
    NOTE:Cross-platform recovery, for example from a Windows to a Linux virtual machine, is not supported.
  4. In the Mount The Saveset page:
    1. Provide the username and password of the virtual machine where the files will be restored to.
    2. Click Start Mount.
    3. If performing file level recovery as a domain user, provide the AD user details—no operating system or local account is required if you have configured the AD/domain user.
    Figure 2. Mount the save set for file level recovery
    Mount the save set for file level recovery

    When the Mount Results pane shows that the mount has succeeded, click Next.

    NOTE:This user should have privileges to install the FLR Agent, which is required to perform file level recovery. For Linux virtual machines, this requires the root user account or an equivalent sudo local user account, as described in the section "FLR Agent installation on Linux platforms" of the NetWorker and VMware Integration Guide.
  5. In the Select the Files and Folders to Recover page:
    1. Browse through the folder structure to select the files you want to recover.
    2. Click Next.
    Figure 3. Select the files and folders to recover
    Select the files and folders to recover
  6. In the Select the Restore Location page:
    1. Select the folder that you want to recover the files to, or create a folder.
    2. Click Next.
    NOTE:NetWorker does not currently support creating folders with spaces in the folder name.
  7. In the Perform the Recovery page:
    1. Specify a name for the recovery.
    2. To ensure all the details are correct, check the summary at the bottom of the page.
    3. Click Run Recovery.
    NOTE:vProxy FLR Agent creates and maintains a file on each discovered file system (volume) that has information about the volume’s original path. The file name is in the form “DellEMC_VolumeID_path.info”, where the path is in URL-encoded form of the last discovered path of the file system. These files are used during the FLR mount operation and are recreated again if they are found missing.
The Check the Recovery Results page displays the duration of the recovery, and a log file entry when the file level recovery is complete.

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