Dell NetWorker 19.9 Administration Guide

When the alias field is incorrectly defined, you can see the following behavior:

• Backup operations for the client fail with the following error message:

  No Client resource for client_name

• NetWorker always performs backups for a client at a level full, regardless of the level of the scheduled backup.
• Automatic index management, as set up in the browse and retention policies, does not work.
• The /nsr/index directory, which contains the indexes for all the clients that are configured on the NetWorker server contains two directories for the same client, but each directory uses a different client name.

You must update the alias field for a client to include all hosts names for the client in the following situations:

• When a host has two or more network interfaces
• When sites use a mixture of short and FQDNs for the same servers, for example, mars and mars.jupiter.com
• When the datazone uses both (Network Information Services (NIS) and DNS