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Dell NetWorker 19.9 Administration Guide

Troubleshooting the Recovery Wizard

At the start time for a Recovery resource, nsrd uses an nsrtask process on the NetWorker server to start the recover job. The nsrtask process requests that the nsrjobd process on the NetWorker server run the recovery job on the destination client, then nsrtask monitors the job.

Once the recover job starts:

  • The log files on the NetWorker server contain stdout and stderr information for the recover job. NetWorker stores the logs files in the following location, by default:
    • Windows: C:\Program Files\EMC NetWorker\nsr\logs\recover
    • UNIX: /nsr/logs/recover
      NOTE:NetWorker names the log file according to the name of the recover resource and the time of the recovery job: recover_resource_name_YYYYMMDDHHMMSS
  • The jobsdb contains job status information for the recover job.

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