Dell NetWorker 19.9 Administration Guide

Resetting the NMC password for NetWorker 19.1 and later

To reset the administrator password, create a JSON file on the NetWorker server that contains the new password in a Base64 encoded format.

1. Use Base64 encoding utilities to determine the Base64 password value for the new password.
2. Use a text editor to open the authc-local-config.json.template file, which is located in the C:\Program Files\EMC NetWorker\nsr\authc-server \scripts folder on Windows and the /opt/nsr/authc-server/scripts directory on Linux.
3. In the template file, perform the following steps:
   1. Replace the username variable with the name of the administrator account for which you want to reset the password.
   2. Replace the encoded_password variable with the base64 encoded password value.
4. Rename the authc-local-config.json.template file to authc-localconfig.json.
5. Copy the authc-local-config.json file to the Tomcat conf folder.
6. Stop and then start the services on the NetWorker server (NetWorker service and GST service).