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Dell NetWorker 19.9 Administration Guide

Unapproved server error

If an unapproved server tries to contact a client to start a backup, a message similar to the following appears: client_name: server_name cannot request command execution.

To provide additional servers access to the NetWorker client, perform the following steps:

  1. Modify the servers file on the client and ensure that the file contains both the short name and the long name of the server. For example, the servers file on a NetWorker client should contain these names for a NetWorker server that is named mars in the jupiter.com domain:

    mars
    mars.jupiter.com

  2. In the Alias attribute of the Client resource, specify both the short name and the long name, and any other applicable aliases for the client.

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