Dell NetWorker 19.9 Administration Guide

Device Service mode

Use the service mode setting to take a device offline temporarily. Service mode differs from the disabled state in that the nsrmmd process is not stopped.

While a device is in service mode, save or recover sessions that are either in process or pending are completed. No new sessions are assigned to the device while it is in service mode.

Although a drive in service mode is taken out of the collection of drives that the NetWorker software can select for automated operations, the drive is available for some manual operations that use the nsrjb or nsrmm command with the -f option. For more information, refer to the NetWorker Command Reference Guideor the UNIX man pages.

The device might also go into service mode, rather than become disabled, if consecutive errors occur in excess of the maximum consecutive error count specified for the device. This means that if there are no hardware issues, the tape can be ejected and used in other drives. Media handling errors provides more information about how to set the maximum consecutive error count.