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Dell NetWorker 19.9 Administration Guide

Recovering client files on a different NetWorker server

You can use a NetWorker server, which differs from the original NetWorker server to recover data for a client.

Determine the pool names that were used to write the client data to the media on the original NetWorker server.

To use a different NetWorker server to recover client data, you must perform the following tasks on the NetWorker server:
  • Create a Client resource with the same client ID that the original NetWorker server associated with the client name.
  • Create each Pool resource that was used to write the client data to a volume.
  • Use the scanner command to repopulate the media database and client file indexes with save set information for the client.
  1. Determine the Client ID value of the NetWorker client on the original server:
    1. On the Administration window, click Protection.
    2. In the left pane, click Clients.
    3. In the right pane, right-click the client, and then select Properties.
    4. On the Globals (1 of 2) tab, make note of the value in Client ID attribute, then click Cancel to close the Properties window.
  2. On the new NetWorker server, create a client:
    1. In the Name attribute, type a name for the client.

      You can use the same name that was used on the original server, but you cannot use a name that exists for the new server. When a client with the same name exists on the new server, use this format to specify the client name:

      ~hostname-#

      where hostname is the hostname of the client.

      For example, if the client’s hostname is jupiter, and a client named jupiter already exists on the new server, type:

      ~jupiter-1
  3. On the new NetWorker server, create each Pool resource that was used to write the client data on the original NetWorker server.
    NOTE:Ensure that you create each Pool resource with the same name that you used on the original NetWorker server.
  4. Use the scanner command to import the save set information into the new NetWorker server.
    • To import the save set information into the client file index and media database entries, type the following command:

      scanner -i -c client_name device_name

      where client_name is the name of the client that appears on the original NetWorker server.

    • To import the save set information into the media database only, type the following command: scanner -m -c client_name device_name

      where client_name is the name of the client that appears on the original NetWorker server.

    NOTE:When you use the scanner -i or scanner -m to import data before you configure the Client resource on the new server:
    • Only the media database contains the client ID and save set information for the imported save sets.
    • If the same hostname already exists on the NetWorker server, NetWorker will not use the original hostname to store the save set information because the client ID is different. NetWorker associates the save set information with a hostname in the format clientname-#.
    • You must create a Client resource with the name clientname-# and specify the client ID that you recorded from the original NetWorker server.
    • Optionally, after you create the new Client resource, run the scanner -i command to store the save set information into the client file index. When you use the scanner command, specify the client name as it appears on the original NetWorker server.

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