Dell NetWorker 19.9 Administration Guide

Starting the NetWorker daemons in troubleshoot mode on Windows

The NetWorker Backup and Recovery service starts the nsrctld process, which is the main process for a NetWorker server. To troubleshoot problems with the NetWorker server process, start the nsrctld process in troubleshoot mode. The NetWorker Remote Exec service starts the nsrexecd process which is the main process for NetWorker client functions. To troubleshoot problems that are related to NetWorker client functions, start the nsrexecd process in troubleshoot mode.

1. Open the Services applet, services.msc.
2. Stop the NetWorker Remote Exec service.
   On a NetWorker server, this also stops the NetWorker Backup and Recover service.
3. To put a nsrexecd process in troubleshoot mode:
   1. Right-click the NetWorker Remote Exec service, and then select Properties.
   2. In the Startup Parameters field, type -D x.
      where x is a number between 1 and 99.
   3. Click Start.
4. To put the nsrd process in troubleshoot mode:
   1. Right-click the NetWorker Backup and Recover service, and then select Properties.
   2. In the Startup Parameters field, type -D x.
      where x is a number between 1 and 99.
   3. Click Start.