Dell NetWorker 19.9 Administration Guide

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NetWorker Client log files

This section provides a summary of the log files available on a NetWorker Client.

Table 1. Client log files
Component	File name and default location	Description
NetWorker Client daemons	UNIX: /nsr/logs/daemon.raw Windows: C:\Program Files\EMC NetWorker\nsr\logs\daemon.raw /nsr/logs/daemon.raw	Main NetWorker log file. Use the nsr_render_log program to view the contents of the log file.
User log	C:\Program Files\EMC NetWorker\logs\networkr.raw	For Windows only, contains a record of every file that was part of an attempted manual backup or recovery operation that is started by the NetWorker User program. Subsequent manual backup or recover operations overwrite the file. Use the nsr_render_log program to view the contents of the log file.
Windows Bare Metal Recovery (BMR)	The following files in the X:\Program Files\EMC NetWorker\nsr\logs\ directory: ossr_director.raw	Contains the recovery workflow of the DISASTER_RECOVERY:\ and any errors that are related to recovering the save set files or Windows ASR writer errors. Use the nsr_render_log program to view the contents of the log file.
N/A	recover.log	Contains the output that is generated by the NetWorker recover.exe program and error messages that are related to critical volume data recovery.
N/A	winPE_wizard.log	Contains workflow information that is related to the NetWorker BMR wizard user interface.
N/A	winpe_nw_support.raw	Contains output from the winpe_nw_support.dll library. The output provides information about communications between the NetWorker BMR wizard and the NetWorker Server. Use the nsr_render_log program to view the contents of the log file.
N/A	winpe_os_support.log	Contains output information that is related to Microsoft native API calls.
CloudBoost - NetWorker Client	The following log files in the /nsr/logs/cloudboost directory: MagFS.log.ERROR.`date-timestamp.pid`.txt MagFS.log.FATAL.`date-timestamp.pid`.txt MagFS.log.INFO.`date-timestamp.pid`.txt	These files appear on a client direct-enabled NetWorker Client and contain information about data that is stored on a CloudBoost device. The severity of the message determines which log file that error message is written to. The maximum size of the log files are 100 MB. Before a client direct backup, the save process checks the size of the file. When the maximum size is reached, save starts an automatic trimming mechanism, which renames and compresses the log file. The maximum number of versions for a file is 10. When the number of renamed log files reaches the maximum version value, NetWorker removes the oldest log when a new version of the log file is created. NOTE:The Troubleshooting manual backups section of the NetWorker Administration Guide describes how to use the `CB_LOG_DIR_LOCATION` environment variable to change the default log file location.
CloudBoost - CloudBoost Appliance	The following log files in the /nsr/logs/cloudboost directory: MagFS.log.ERROR.`date-timestamp.pid`.txt MagFS.log.FATAL.`date-timestamp.pid`.txt MagFS.log.INFO.`date-timestamp.pid`.txt	These files appear on the CloudBoost appliance and contain information about operations that are performed on a CloudBoost device. The severity of the message determines which log file that error message is written to. The maximum size of the log files are 100 MB. When the maximum size is reached, the nsrmmd process starts an automatic trimming mechanism, which renames and compresses the log file. The maximum number of versions for a file is 10. When the number of renamed log files reaches the maximum version value, NetWorker removes the oldest log when a new version of the log file is created.