Dell NetWorker 19.9 Administration Guide

Configuring EMC Secure Remote Services (ESRS)

1. Install the ESRS appliance v3.20.20.08 or later. You can access ESRS documentation and downloads from the ESRS Virtual Edition Product Page.
   NOTE:This download is separate and is not a part of the NetWorker package.
2. Ensure that NetWorker can reach the host port 9443.
3. In the NetWorker Management Console (NMC) click Server, and then select Usage Analytics.

   

4. In the Usage Analytics area, select the Telemetry option as ESRS to configure ESRS.
5. Clear Enable alerts to remove all the alerts pertaining to Usage Analytics. This option is enabled by default.
6. In the ESRS Identity area, type information for the fields in the following table.

   Table 1. ESRS fields and descriptions

   Field	Description
   ESRS hostname or IP	Hostname or IP of the ESRS.
   ESRS port	TCP port number for the ESRS service. The default port is 9443.
   Username	Username is your online support account email. Go to the Support website at https://support.dell.com to check your account. For more details on Support website, see the Preface section of the NetWorker Administration Guide.
   Password	Password is your online support account password.
   Comment	(Optional) Description of this resource or other explanatory remarks.
   E-mail contact	Administrator's email address.

   During the ESRS Provisioning process, after you use your online support credentials to authenticate, you select your particular site ID from a list of site IDs associated with your login. An email containing a code will be sent to the associated email address. The code that is sent is used to complete the provisioning. The EMC Secure Remote Services Installation Guide provides information.

   The following fields are populated by NetWorker.

   Field	Description
   Name	Identifier for the ESRS resource.
   Product key	After a successful registration, ESRS returns the product key. This key is used for authentication with the ESRS service. (Hidden Attribute) The key automatically gets updated after the ESRS host is successfully registered with the NetWorker Server.
   ESRS instance id	The value that is returned from the ESRS host to identify this NetWorker Server instance. The id automatically gets updated after the ESRS host is successfully registered with the NetWorker Server.
   E-mail contact	Administrator's email address.

7. (Optional) In the Configuration area you can change the defaults.

   Field	Description
   Send now	Identifier for the ESRS resource.
   Frequency in weeks	Select the frequency in weeks that the local database is sent to ESRS. 0 disables scheduled sends. The default frequency is set to 2.
   Day of the week	Choose the day of the week that the local database is sent to ESRS. The default day is set to Monday.
   Hours	Select the hour of the day that the local database is sent to ESRS. The default hour is set to 8 for 8am.
   Exclude attributes	To prevent nsrdump from reporting certain attributes through ESRS, type the list of comma-separated attributes. Excluded attribute names apply to all resources across the database. The default attributes are hostname, datazone pass phrase, password, and user id.
   Exclude resources	To prevent nsrdump from reporting certain resources through ESRS, type the list of comma-separated resources. The default excluded resource is set to NSR lockbox.

8. Once the details are updated, click OK. Infrastructure Telemetry Notice banner is populated and on accepting, the ESRS related changes are honored.
   If you want to cancel the changes you entered click Reset.