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Dell NetWorker 19.9 Administration Guide

Policy log files

The NetWorker server contains the log files for all data protection Policy resources.

Policy log directory structure

The policy-related resource log files are found in the following directory:

  • Windows:

    C:\Program Files\EMC NetWorker\nsr\logs\policy_name\workflow_name\action_name

  • Linux:

    /nsr/logs/policy_name/workflow_name/action_name

where:

  • Policy_name—is the name of the Policy resource. One folder per policy.
  • Workflow_name—is the name of the workflow directory. One folder per action sequence.
  • Action_name—is the name of the action log file within the workflow.

Workflow log files

The policy subdirectory contains raw log files for each workflow and one subdirectory for each action.

The location and format of the log file on Linux is:

/nsr/logs/policy/policy_name/workflow_name_jobid.raw

where name_jobid is the name of the workflow and the job id of the workflow. Job id is a value that uniquely identifies a workflow job record in the jobdb.

For example, the log file for a workflow that is called server backup, with a job id of 0010072 appears as follows:

/nsr/logs/policy/server protection/workflow_server backup_0010072.raw

Use the job id to perform queries of the jobdb with the jobquery command. A workflow log file can be unrendered or rendered. An unrendered log file has the file name extension .raw. A rendered log file's extension is .log. Unrendered log files contain internationalized messages that can be rendered into the local language. The content of rendered log files has been localized to a single country's language.

View log files provides more information about viewing rendered and unrendered log files.

Action log files

NetWorker creates a workflow directory for each workflow within the policy directory. The workflow directory contains log files for each action that is assigned to the workflow.

The location of the workflow directory on Linux is:

/nsr/logs/policy/policy_name/workflow_name

where:

  • policy_name—is the name of the policy that contains the workflow.
  • workflow_name—is the name of the workflow.

The workflow directory contains log files for each action that is assigned to the workflow. The file name appears in the following format:

action_name_job_id.raw

where:

  • action_name—is the name of the action.
  • job_id—is the job id of the action in the jobdb.

For example, the server backup workflow has three actions: Backup, Clone, and Clone more. There are three log files in /nsr/logs/policy/server protection/server backup directory with the following names:

Backup_ 1408063.raw

Clone_1408080.raw

Clone more_1408200.raw

Child action log files

Some actions create child actions, for example a backup action creates a save job and a savefs job. Each child action has a unique job record.

Each of these child jobs have a log file. When the parent action starts a child action, NetWorker creates a directory for the action that contains the log file for child activities.

The location of the action directory on Linux is:

/nsr/logs/policy/policy_name/workflow_name/action_name_job_id_logs

where:

  • policy_name— is the name of the policy that contains the workflow.
  • workflow_name— is the name of the workflow.
  • action_name—is the name of the action.
  • job_id—is the job id of the action in the jobdb.

The action directory contains log files for each child action started by the action. The file name appears in the following format:

job_id.log

where job_id is the job id of the child action in the jobdb.

For example, an action whose log file name is Backup_1408063.raw might have a directory that is named Backup_1408063_logs, which contains three log files:

  • 1408066.log
  • 1408067.log
  • 1408070.log
NOTE: The .log files are localized to a specific country or the language of the region.
NetWorker clears the information about a job from the jobsdb and deletes the associated log files at the interval that is defined by the Jobsdb retention in hours attribute in the properties of the NetWorker Server resource. In NetWorker 9.0.1, the default jobsdb retention is 72 hours.

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