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Dell NetWorker 19.9 Administration Guide

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Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.

If a product does not function correctly or does not function as described in this document, contact a technical support professional.

NOTE:This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website https://www.dell.com/support.

Purpose

This document describes how to configure and use NetWorker.

Audience

This guide is part of the NetWorker documentation set, and is intended for use by system administrators who are responsible for setting up and maintaining backups on a network. Operators who monitor daily backups will also find this guide useful.

Revision history

The following table presents the revision history of this document.

Table 1. Revision history
Revision Date Description
04 May 2024 Updated "Character display in graphical user interfaces" and "In-flight encryption" section.
03 September 2023 Updated the following topics:
  • Configuring an NMC server database backup.
  • All subtopics under Backup twinning.
02 July 2023 Updated the section Troubleshooting Windows BMR .
01 May 2023 First release of this document for NetWorker 19.9.

Related documentation

The NetWorker documentation set includes the following publications, available on the Support website:

  • NetWorker E-LAB Navigator

    Provides compatibility information, including specific software and hardware configurations that NetWorker supports. To access E-LAB Navigator, go to https://elabnavigator.dell.com/eln/elnhome.

  • NetWorker Administration Guide

    Describes how to configure and maintain the NetWorker software.

  • NetWorker for Network Data Management Protocol (NDMP) User Guide

    Describes how to use the NetWorker software to provide data protection for NDMP filers.

  • NetWorker Cluster Integration Guide

    Contains information related to configuring NetWorker software on cluster servers and clients.

  • NetWorker Installation Guide

    Provides information on how to install, uninstall, and update the NetWorker software for clients, storage nodes, and servers on all supported operating systems.

  • NetWorker Update Guide

    Describes how to update the NetWorker software from a previously installed release.

  • NetWorker Release Notes

    Contains information on new features and changes, fixed problems, known limitations, environment and system requirements for the latest NetWorker software release.

  • NetWorker Command Reference Guide

    Provides reference information for NetWorker commands and options.

  • NetWorker and Data Domain Boost Integration Guide

    Provides planning and configuration information on the use of Data Domain devices for data deduplication backup and storage in a NetWorker environment.

  • NetWorker Performance Optimization Planning Guide

    Contains basic performance tuning information for NetWorker.

  • NetWorker Server Disaster Recovery and Availability Best Practices Guide

    Describes how to design, plan for, and perform a step-by-step NetWorker disaster recovery.

  • NetWorker Snapshot Management Configuration Guide

    Describes the ability to catalog and manage snapshot copies of production data that are created by using mirror technologies on storage arrays.

  • NetWorkerSnapshot Management for NAS Devices Configuration Guide

    Describes how to catalog and manage snapshot copies of production data that are created by using replication technologies on NAS devices.

  • NetWorker Security Configuration Guide

    Provides an overview of security configuration settings available in NetWorker, secure deployment, and physical security controls needed to ensure the secure operation of the product.

  • NetWorker and VMware Integration Guide

    Provides planning and configuration information on the use of VMware in a NetWorker environment.

  • NetWorker Error Message Guide

    Provides information on common NetWorker error messages.

  • NetWorker Licensing Guide

    Provides information about licensing NetWorker products and features.

  • NetWorker REST API documentation

    Contains the NetWorker APIs and includes tutorials to guide you in their use.

  • CloudBoost Integration Guide

    Describes the integration of NetWorker with CloudBoost.

  • CloudBoost Security Configuration Guide

    Provides an overview of security configuration settings available in NetWorker and Cloud Boost, secure deployment, and physical security controls needed to ensure the secure operation of the product.

  • NetWorker Management Console Online Help

    Describes the day-to-day administration tasks performed in the NetWorker Management Console and the NetWorker Administration window. To view the online help, click Help in the main menu.

  • NetWorker User Online Help

    Describes how to use the NetWorker User program, which is the Windows client interface, to connect to a NetWorker server to back up, recover, archive, and retrieve files over a network.

Typographical conventions

The following type style conventions are used in this document:

Table 2. Style conventionsThis table describes style conventions used.
Formatting Description
Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
Italic Used for full titles of publications that are referenced in text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, file names, file name extensions, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ } Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to get support

The Support website https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.

To access a product-specific page:

  1. Go to https://www.dell.com/support.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Knowledge Base.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Service Requests.
NOTE:To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Service Requests.
  3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network https://www.dell.com/community. Interactively engage with customers, partners, and certified professionals online.

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