Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell Storage Manager 2020 R1 Administrator's Guide

Access to SMB File Denied Due to Unavailable AV Server

Description When a file on an SMB share is opened by a client application, the FluidFS cluster sends the file to an anti-virus server to be scanned.

If no anti-virus server is available, access to the file and to the whole SMB share is disallowed.

Cause Because the anti-virus servers are not available on the FluidFS cluster, files cannot be opened on an anti-virus enabled SMB share.
Workaround Ensure that the problem appears only on anti-virus enabled SMB shares, while clients accessing other SMB shares do not experience such problems.

Check the status of the anti-virus servers and the network path between the FluidFS cluster and the anti-virus servers.


Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\