Dell Storage Manager 2020 R1 Administrator's Guide

Send Diagnostic Data for a Single Storage Center

You can send Storage Center diagnostic data using SupportAssist from the Storage Center settings.

1. Click the Storage view.
2. In the Storage view navigation pane, select a Storage Center.
3. In the right pane, click Edit Settings.
   The Edit Storage Center Settings dialog box opens.
4. Click the SupportAssist tab.
5. Click Send SupportAssist Information Now.
   The Send SupportAssist Information Now dialog box opens.
6. In the Reports area, select the checkboxes of the Storage Center reports to send.
7. In the Time Range area, specify the period of time for which you want to send data.
   1. In the Start Date fields, specify the start date and time.
   2. To specify an end date, clear the Use Current Time For End Date checkbox and specify a date and time in the End Date fields.
      To use the current date and time as the end date, select the Use Current Time For End Date checkbox.
8. In the Storage Center area, select the checkboxes for the types of Storage Center data to send.
9. Click OK.
   The dialog box displays SupportAssist progress and closes when the process is complete.
10. Click OK to close the Edit Storage Center Settings dialog box.