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Dell Storage Manager 2020 R1 Administrator's Guide

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Attach Operation Fails

Description The operation to attach the NAS controller to the FluidFS cluster fails.
Workaround
  • Connect a keyboard and monitor to the NAS controller that failed the attach operation, and view the error message to determine why the attach operation failed.
  • Verify that while the NAS controller was detached, the IP assigned to it on the client network was not allocated to another host. While the NAS controller is detached, it loses its identity, including IP addresses. When it is attached, its identity is applied back to the NAS controller, including the IP addresses.
  • Verify that the default gateway is in the Primary subnet. If the default gateway is not in the Primary subnet, change the default gateway. For attach to succeed, the default gateway must be able to be pinged.
  • After an attach operation fails, the NAS controller must manually be reset to standby mode.

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