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Dell Storage Manager 2020 R1 Administrator's Guide

SMB Path Share Not Found

Description Client accessed a share that refers to a nonexistent directory in the NAS volume.
Cause This error usually occurs in one of the following scenarios:
  • The FluidFS cluster is restored from a backup or remote replication. During restore time, the directory structure is not complete and a few directories might not exist.
  • When a client with an authorization to access a higher directory in the same path deletes or alters a directory that is being mounted by another client. When multiple clients are accessing the same data set, it is recommended to apply a strict permission level to avoid this scenario.
Workaround
  1. If the FluidFS cluster is being restored, communicate the current status to the client and instruct the client to wait for the restore process to complete.
  2. In the case of another client deleting or altering a directory, there are three options:
    • Restore the problematic path from a backup.
    • Manually create the missing directories to enable access. Clients receive errors when trying to access existing data in a deleted path.
    • Remove the SMB share and communicate this to the client.
  3. List all available SMB shares on the FluidFS cluster and identify the problematic SMB share. It must have an indication that it is not accessible.

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