Dell Storage Manager 2020 R1 Administrator's Guide

Edit SupportAssist Contact Information

Use the Storage Center settings to edit SupportAssist contact information.

1. Click the Storage view.
2. In the Storage view navigation pane, select a Storage Center.
3. In the right pane, click Edit Settings.
   The Edit Storage Center Settings dialog box opens
4. Click the SupportAssist tab.
5. Click Edit SupportAssist Contact Information.
   The Edit SupportAssist Contact Information dialog box opens.
6. Enter the name, email, and phone number of the onsite contact in the General area.
7. Specify contact preferences in the Contact Preferences area.
   1. Select the Send me emails from SupportAssist... checkbox to notify the onsite contact when a support alert is sent to technical support.
   2. Select a preferred contact method from the Type drop-down menu.
   3. Select a preferred language for emails from the Email Language drop-down menu.
   4. Specify the working hours of the onsite contact in the Time fields.
   5. Select the time zone for the onsite contact from the Time Zone drop-down menu.
8. Specify the site address in the Onsite Address area.
9. Click OK.