Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Dell Storage Manager 2020 R1 Administrator's Guide

PDF

Troubleshooting an NDMP Internal Error

Description Backup or restore fails with an internal error.
Cause NDMP internal errors are indicators of a file system not being accessible or a NAS volume not being available.
Workaround If the backup application cannot connect to a FluidFS cluster:
  1. Verify that NDMP is enabled.
  2. Verify that the backup application IP address is configured in NDMP.
If the backup appliance can connect to a FluidFS cluster, but cannot log in:
  1. Use the default user name “backup_user” configured in Dell Storage Manager for the NDMP client while setting up the NDMP backup/restore in your backup application.
  2. Use the password configured in Dell Storage Manager for the NDMP client while setting up the NDMP backup/restore in your backup application.
If the backup application can log into the FluidFS cluster, but no NAS volumes are available for backup, verify that the FluidFS cluster has NAS volumes created on it.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\