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Dell Storage Manager 2020 R1 Administrator's Guide

Using FTP

File Transfer Protocol (FTP) is used to exchange files between computer accounts, transfer files between an account and a desktop computer, or to access online software archives. FTP is disabled by default. Administrators can enable or disable FTP support, and specify the landing directory (volume, path) on a per-system basis.

FTP user access to a file is defined by file permissions. FTP anonymous users are treated as nobody. Access permission is denied or granted, depending on the file’s ACLs or UNIX access mode. FTP access respects and interoperates with SMB/NFS file permissions: ACLs, NFSv4 ACLs, UNIX word, SID owner, and UID ownership. FTP access to a file also considers SMB/NFSv4 open file state and byte-range locks. It breaks oplocks when needed.

FTP User Authentication

FTP users can authenticate themselves when connecting to the FTP site or to use anonymous access (if allowed by the FTP site). When authenticated using a user name and password, the connection is encrypted. Anonymous users authenticate using anonymous as the user name and a valid email address as the password.

FTP Limitations

  • The number of concurrent FTP sessions is limited to 800 sessions per NAS appliance.
  • Idle FTP connections time out and close after 900 seconds (15 minutes).
  • The FTP client does not follow symbolic links, NFS referrals, or SMB wide-links.
  • FTP changes in directory structure (create new file, delete, rename) trigger SMB change notifications.
  • FTP access triggers file-access notification events (the File Access Notification feature).
  • FTP presents the underlying file system as case sensitive.
  • File names have the following limitations:
    • Are case sensitive
    • Cannot be longer than 255 characters
    • Cannot contain any of the following characters:
      • . and ..
      • @Internal&Volume!%File
    • Cannot have a suffix of four, or multiple of three, characters between two ~ signs (for example, ~1234~ and ~123123~)

Enable or Disable FTP

  1. In the Storage view, select a FluidFS cluster.
  2. Click the File System tab.
  3. In the File System view, select Client Accessibility.
  4. Click the Protocols tab.
  5. Scroll down to FTP Protocol and click Edit Settings. The Modify FTP Settings dialog box opens
  6. Enable or disable FTP:
    • To enable FTP, select the Enable FTP checkbox.
    • To disable FTP, clear the Enable FTP checkbox.
  7. This dialog box also displays Landing Volume and Landing Directory fields. To change the landing volume or landing directory, click Select next to each field.
  8. Click OK.

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