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Dell Storage Manager 2020 R1 Administrator's Guide

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NAS System Time Is Wrong

Description Scheduled tasks are running at the wrong times. The date and time of Event Log messages is wrong.
Cause
  • The time on the FluidFS cluster is incorrect.
  • No NTP server is defined for the FluidFS cluster.
  • The NTP server servicing the FluidFS cluster is either down or has stopped providing NTP services.
  • There are network problems communicating with the NTP server.
Workaround
  1. If you manually configured the NAS system clock, verify that the time is set correctly in Dell Storage Manager.
  2. Identify the FluidFS cluster NTP server from Dell Storage Manager. Record the host name(s) or IP address(es) for further reference.
  3. If no NTP server is defined, define one. It is recommended synchronizing the NAS system clock with the NTP server used by the Active Directory domain controller. This avoids time difference issues and possible authentication problems. In many cases the domain controller is also the NTP server.
  4. Verify that the NTP server is up and provides the NTP service.
  5. Check the network path between the FluidFS cluster and the NTP server, using ping, for example. Verify that the response time is in the millisecond range.

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