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Dell Storage Manager 2020 R1 Administrator's Guide

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Active Directory Configuration Issues

Description Unable to add Active Directory users and groups to SMB shares.
Cause Probable causes might be:
  • Unable to ping the domain using a FQDN.
  • DNS might not be configured.
  • NTP might not be configured.
Workaround When configuring the FluidFS cluster to connect to an Active Directory domain:
  1. Ensure that you use a FQDN and not the NetBIOS name of the domain or IP address of the domain controller.
  2. Ensure that the user has permissions to add systems to the domain.
  3. Use the correct password.
  4. Configure DNS.
  5. The FluidFS cluster and Active Directory server must use a common source of time. Configure NTP and verify the system time is in sync with the domain controller time.
  6. If multiple NAS appliances are used, ensure that you set different NetBIOS names. The system defaults to SMB Storage as the name.

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