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Dell Storage Manager 2020 R1 Administrator's Guide

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Run Diagnostics on a FluidFS Cluster

FluidFS diagnostics can be run while the FluidFS cluster is online and serving data.

About this task

The following FluidFS diagnostic options are available:
  • File System: Collects information on the core file system activities, resource consumption, and status.
  • General System: Collects general information about the FluidFS cluster status and settings.
  • FTP : Collects information for FTP. Submenu for FTP:
    • Authentication
    •  File Access
  • HDFS : Collects Diagnostics on the HDFS activities
  • NDMP : Collects Diagnostics on the NDMP activities
  • Network : Collects Network information while tracking Client attempts to connect the cluster. Once the diagnostic is running, ask the client to reattempt the connection.
  • NFS : Collects Diagnostics on the NFS activities. Submenu for NFS:
    • NFS3, NFS4
    • Interoperability
    • Kerberos
    • Other
    • Slow Access
  • Performance: Monitors the FluidFS cluster performance while running a basic benchmark and collecting statistics. If possible, run this diagnostic when activity on the FluidFS cluster is minimal.
  • SMB : Collects Diagnostics on the SMB activities. Submenu for SMB:
    • Antivirus
    • Authentication
    • File Access
    • Interoperability
    • Other
    • Slow Access
To run diagnostics, follow this procedure.
NOTE:For some of the options, there are parameters that might be required, such as Client/IP, User path.

Steps

  1. In the Storage view, select a FluidFS cluster.
  2. Click the File System tab.
  3. In the File System tab navigation pane, select Cluster Maintenance.
  4. In the right pane, click the Support tab.
  5. In the Diagnostic Tools area, click Run Diagnostic. The Run Diagnostic wizard opens.
  6. Select the type of diagnostic to run.
  7. Select the secondary type (authentication or file access).
  8. Click Next. The Run Diagnostics dialog box opens.
  9. Select a Tenant from the drop-down list.
  10. Enter the Client IP Address.
  11. Enter or change the User Path.
  12. Click Next.
  13. Specify how you want to access the diagnostic files (NFS, SMB, or FTP).
  14. Select the files to send to SupportAssist (summary files only, or summary and log files). Click Run.
  15. After the diagnostics have been run, Dell Storage Manager will send diagnostic data using SupportAssist.

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