SupportAssist Enterprise Version 1.0 User's Guide

Adding a Dell Networking device

1. Click Devices.
   The Devices page is displayed.
2. Click Add Devices.
   The Add Single Device or Import Multiple Devices wizard is displayed.
3. From the Device Type list, select Networking.
4. Type the IP address or host name of the device in the appropriate field.
   NOTE: Dell recommends that you enter the host name of the device. If the host name is not available, you can enter the IP address of the device.
5. If desired, type a name for the device in the appropriate field.
   The name you enter is used to represent the device in SupportAssist Enterprise. If you do not enter a name, the IP address or host name that you have entered is used to represent the device.
6. If you want SupportAssist Enterprise to monitor the health status of the device, select the Enable Monitoring option.
   NOTE: If the registration is completed, by default, the Enable Monitoring option is selected.

   NOTE: If the registration is not completed, when you select the Enable Monitoring option, you are requested to complete the registration. To continue, you can either clear the Enable Monitoring option or click Register to open the registration wizard.

   NOTE: SupportAssist Enterprise can monitor the health status of the device only if the SNMP settings of the device is configured to forward SNMP traps (alerts) to the server where SupportAssist Enterprise is installed. For instructions to configure alert forwarding, see Manually configuring the alert destination of a networking device.
7. Click Next.
   The Device Credentials page is displayed.
8. Type the user name, password, enable password, and community string of the device in the appropriate fields and click Next.
   The Discovering Device page is displayed until SupportAssist Enterprise identifies the device.

   If the device is discovered successfully, the Assign Device Group (Optional) page is displayed. Otherwise, an appropriate error message is displayed.

9. If desired, from the Assign Other Group list, select a device group to which you want to assign the device.
   If you do not select a device group, the device is assigned to the Default device group. For information on the predefined device groups, see Predefined device groups.
10. Click Finish.
    The device is added to the device inventory and the Summary page is displayed.
11. Click OK to close the Add Single Device wizard.