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SupportAssist Enterprise Version 1.0 User's Guide

Configuring SNMP settings by using SupportAssist Enterprise

Prerequisites

You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user groups and Granting elevated or administrative privileges to users.

About this task

Configuring SNMP settings sets the alert destination of a device, and ensures that alerts from the device are forwarded to the server where SupportAssist Enterprise is installed. If the SNMP settings of a device are not configured, the status column on the Devices page displays an appropriate message. You can use the Configure SNMP option to automatically configure the SNMP settings of a device.
NOTE: Configuring SNMP by using SupportAssist Enterprise is not supported on devices running the following operating system and hypervisors:
  • Oracle Enterprise Linux
  • VMware ESXi
  • Oracle Virtual Machine

Steps

  1. Click Devices.
    The Devices page is displayed.
  2. Select the device where you want to configure the SNMP settings.
    NOTE: If SupportAssist Enterprise does not support the configuration of SNMP on the device that you have selected, the Configure SNMP option is disabled.
    The device overview pane is displayed at the right side of the Devices page.
  3. From the Tasks list, select Configure SNMP.
    Figure 1. Configure SNMP option
    Configure SNMP option
    The Status column on the Devices page displays the status of the SNMP configuration.

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