SupportAssist Enterprise Version 1.0 User's Guide

Manually configuring the alert destination of a server (Windows)

Perform the following steps to manually configure the alert destination of a server running Microsoft Windows:

1. Open a command prompt, type services.msc, and press Enter.
   The Services window is displayed.
2. Browse the list of services, and ensure that the status of the SNMP Service is displayed as Started.
3. Right-click SNMP Service and select Properties.
   The SNMP Service Properties window is displayed.
4. Click the Traps tab, and perform the following:
   1. In the Community name box, type the community name, and click Add to list.
   2. In Trap destinations, click Add.
      The SNMP Service Configuration window is displayed.
   3. In the Host name, IP or IPX address field, type the host name or IP address of the server where SupportAssist Enterprise is installed, and click Add.
5. Click Apply.
6. In the Services window, right-click SNMP Service and click Restart.