SupportAssist Enterprise Version 1.0 User's Guide

PDF

Collections page

The Collections page displays the collections that have been performed successfully. From the Collections page, you can view the collected data, download multi-device collections, and also upload collections to Dell.

At the top of the Collections page, the navigation trail is displayed. You can click Home on the navigation trail to go to the Devices page.

The Upload option displayed at the top of the collections list enables you to upload a collection to Dell. The following table describes the information displayed in the Collections page.

Table 1. Collections pageThe following table describes the information displayed in the Collections page.
Column name	Description
Check box	Use to select a collection for viewing the collection overview pane and to upload a collection.
Name	The name of the device or collection. For single device collections, the name of the device is followed by the type of collection. For example, manual, periodic, and so on.
Collection Date	The date and time when the collection was started.
Case	The numeric support case identifier.
Upload Status	The upload status of the collection.