SupportAssist Enterprise Version 1.0 User's Guide

You can grant elevated or administrative privileges to users by adding them to specific user groups on the system where SupportAssist Enterprise is installed. The user groups to which a user must be added to grant elevated or administrative privileges vary depending on the operating system where SupportAssist Enterprise is installed.

• If SupportAssist Enterprise is installed on Windows, you can grant elevated or administrative privileges through one of the following methods:
  • Add the user to the SupportAssistAdmins user group. See Adding users to the SupportAssist Enterprise user groups (Windows).
  • Add the user to the Windows Administrators user group.
• If SupportAssist Enterprise is installed on Linux, you can grant elevated or administrative privileges through one of the following methods:
  • Add the user to the SupportAssistAdmins user group. See Adding users to the SupportAssist Enterprise user groups (Linux).
  • Add the user to the Linux root group.