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SupportAssist Enterprise Version 1.0 User's Guide

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Default schedule for collection of system information

By default, SupportAssist Enterprise automatically collects and sends system information from your devices to Dell at periodic intervals and also when a support case is created. The following table provides the default schedule for the collection of system information from various device types.
Table 1. Default collection scheduleThe following table provides the default schedule for the collection of system information from various device types.
Device type Default collection schedule
Chassis Monthly; First Monday of the month at 12:00 AM
Fluid File System (FluidFS)Monthly; First Monday of the month at 12:00 AM
iDRACMonthly; First Monday of the month at 12:00 AM
NetworkingMonthly; First Monday of the month at 12:00 AM
Peer Storage (PS) / EqualLogicMonthly; First Monday of the month at 12:00 AM
PowerVaultMonthly; First Monday of the month at 12:00 AM
Server / HypervisorMonthly; First Monday of the month at 12:00 AM
Storage Center (SC) / CompellentMonthly; First Monday of the month at 12:00 AM

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