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SupportAssist Enterprise Version 1.0 User's Guide

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Adding devices

Adding devices prepares Dell EMC SupportAssist Enterprise to automate support from Dell Technical Support for your Dell devices. To use SupportAssist Enterprise to either monitor hardware issues or collect system information from your devices, you must add your devices in SupportAssist Enterprise.

After the installation of SupportAssist Enterprise, the local system (server where SupportAssist Enterprise is installed) is automatically added in SupportAssist Enterprise. To receive the benefits of SupportAssist Enterprise for your other Dell devices, you must manually add each device in SupportAssist Enterprise.

NOTE: For the complete list of devices types and device models that you can add in SupportAssist Enterprise, see the Dell EMC SupportAssist Enterprise Version 1.0 Support Matrix at https://www.Dell.com/ServiceabilityTools.
You can add devices by using one of the following methods:
  • Add a single device—Add each device individually by entering details of the device
  • Import multiple devices—Add several devices by using a .csv file that contains details of the devices

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