SupportAssist Enterprise Version 1.0 User's Guide

To set up SupportAssist Enterprise for the local system:

1. Download the SupportAssist Enterprise installation package. See Downloading the SupportAssist Enterprise installation package.
2. Review the requirements for installing SupportAssist Enterprise. See Minimum requirements for installing and using SupportAssist Enterprise.
3. Perform one of the following:
   • Install SupportAssist Enterprise. See Installing SupportAssist Enterprise.
   • If you are already using Dell SupportAssist for Servers, migrate to SupportAssist Enterprise. See Migrating to SupportAssist Enterprise.
4. (Optional) Complete the registration of SupportAssist Enterprise. See Registering SupportAssist Enterprise.
   CAUTION: Completing the registration is a prerequisite to experience the full benefits of SupportAssist Enterprise. Without registration, you can only use SupportAssist Enterprise to manually start the collection and upload of system information from your devices to Dell. Until registration is completed, SupportAssist Enterprise can neither monitor your devices for hardware issues nor automatically collect system information.
5. Perform the following if you want SupportAssist Enterprise to monitor the local system for hardware issues:
   1. Install or upgrade Dell OpenManage Server Administrator (OMSA) on the local system. See Installing or upgrading OMSA by using SupportAssist Enterprise.
   2. Configure the SNMP settings of the local system. See Configuring SNMP settings by using SupportAssist Enterprise.
   3. Enable SupportAssist Enterprise to monitor hardware issues that may occur on the local system. See Enabling or disabling monitoring of a device.
6. (Optional) Update the contact information to include a secondary SupportAssist Enterprise contact and a parts dispatch address. See Viewing and updating the contact information.