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SupportAssist Enterprise Version 1.0 User's Guide

Manually configuring the alert destination of iDRAC by using the web interface

Perform the following steps to manually configure the alert destination of an iDRAC:

Steps

  1. Log in to the iDRAC web interface.
  2. Go to Overview > Server > Alerts.
  3. In the Alerts section, ensure that the Enabled option is selected.
  4. In the Alerts Filter section, make sure that the following options are selected:
    • System Health
    • Storage
    • Configuration
    • Audit
    • Updates
    • Warning
    • Critical
  5. In the Alerts and Remote System Log Configuration section, ensure that all fields in the SNMP Trap column are selected.
  6. Click SNMP and Email Settings.
  7. In the IP Destination List section, select the State option to enable the alert destination field.
    You can specify up to eight destination addresses. For more information about the options, see the iDRAC Online Help.
  8. In the Destination Address field, type the IP address of the server where SupportAssist Enterprise is installed.
  9. Type the iDRAC SNMP community string (for example, public) and the SNMP alert port number (for example, 162) in the appropriate fields.
    For more information about the options, see iDRAC Online Help.
    NOTE: The community string value indicates the community string to be used in a Simple Network Management Protocol (SNMP) alert trap sent from iDRAC. Ensure that the destination community string is the same as the iDRAC community string. The default community string is Public.
  10. Click Apply.
    The alert destination is configured.
  11. In the SNMP Trap Format section, ensure that either SNMP v1 or SNMP v2 is selected, and click Apply.
    iDRAC is now configured to forward alerts to the server where SupportAssist Enterprise is installed.
    NOTE: For information on configuring the alert destination of an iDRAC using other methods, see the “Configuring IP Alert Destinations” section in the iDRAC User’s Guide at https://www.Dell.com/idracmanuals.

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