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SupportAssist Enterprise Version 1.0 User's Guide

Device types and applicable devices

While adding a device in SupportAssist Enterprise, you must select an appropriate device type. The following table lists the devices that you can add by selecting a specific device type.
NOTE: SupportAssist Enterprise may not be compatible with all device models of a supported device type. For the complete list of supported device types and device models, see the Dell EMC SupportAssist Enterprise Version 1.0 Support Matrix at https://www.Dell.com/ServiceabilityTools.
Table 1. Selecting a device typeThe following table lists the devices that you can add by selecting a specific device type.
Device Type Devices that you can add
Chassis
  • Dell PowerEdge M1000e
  • Dell PowerEdge VRTX
  • Dell PowerEdge FX2/FX2s
Fluid File System (FluidFS)
  • Dell EqualLogic with FluidFS
  • Dell PowerVault with FluidFS
  • Dell Compellent FS with FluidFS
iDRAC Dell's 12th and 13th generation of PowerEdge servers
NOTE: To add an iDRAC, you must provide the iDRAC IP address of the server.
Networking
  • Dell PowerConnect
  • Dell Force10
  • Dell Networking
  • Dell Networking X-Series switches
  • Dell Networking Wireless Controllers Mobility Series
Peer Storage (PS) / EqualLogic Dell EqualLogic PS Series storage arrays
PowerVault Dell PowerVault MD series storage arrays
Server / Hypervisor Dell's 9th to 13th generation of PowerEdge servers running:
  • Windows
  • Linux
  • VMware ESX or ESXi
  • Citrix XenServer
  • Oracle Virtual Machine
  • Microsoft Hyper-V
NOTE: To add a Server / Hypervisor, you must provide the operating system IP address of the server.
Storage Center (SC) / Compellent Dell Compellent SC Series storage solutions

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