Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

SupportAssist Enterprise Version 1.0 User's Guide

PDF

Deleting a device

Prerequisites

You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user groups and Granting elevated or administrative privileges to users.

About this task

You can delete one or more devices from SupportAssist Enterprise, if you do not want to monitor a device or for other reasons.
NOTE: Deleting a device only removes the device from the SupportAssist Enterprise user interface; it does not affect the functionality of the device.
NOTE: Devices that are inventoried and added in SupportAssist Enterprise through an adapter cannot be deleted. Those devices are deleted automatically from SupportAssist Enterprise when either the adapter is deleted or the devices are removed from the systems management console.

Steps

  1. Click Devices.
    The Devices page is displayed.
  2. Select the device that you want to delete.
  3. Click Delete.
    Figure 1. Delete option
    Delete option
    The Confirm Device Deletion window is displayed.
  4. Click Yes.
    The device is deleted from the Devices page.
    NOTE: When a device is deleted, the credentials of the device are deleted immediately from SupportAssist Enterprise. However, the system information collected from the device is not deleted until the purge collections task deletes the collected system information. The purge collection task only deletes system information collections that are 30 days or older and collections that are older than the last 5 collections over the last 30 days.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\