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SupportAssist Enterprise Version 1.0 User's Guide

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Data views

By default, the data for a selected category or sub category is displayed in a grid format. For some categories, a grid may present several columns or rows of data. When the data is presented either in more than 4 columns or less than 50 rows, the Grid View and List View toggle options are displayed at the top-right of the data display area. The Grid View and List View toggle options enable you to view the data efficiently by transposing the displayed data as follows:
  • Grid View (default) — When the data is displayed in List View, selecting this option transposes the displayed data from rows to columns
  • List View — When the data is displayed in Grid View, selecting this option transposes the displayed data from columns to rows
NOTE: If multiple grids are displayed for a selected category, the Grid View and List View selections are applied only on those grids that present data in either more than 4 columns or less than 50 rows.

To toggle the views, click at the appropriate side of the slider.

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