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SupportAssist Enterprise Version 1.0 User's Guide

Adding users to the SupportAssist Enterprise user groups (Linux)

Prerequisites

Ensure that you are logged in to the server where SupportAssist Enterprise is installed with root privileges.

Steps

  1. Open the terminal window.
  2. To create a new user account and add the user account to a SupportAssist Enterprise user group, use the following syntax:
    useradd –G SupportAssist_Enterprise_user_group_name User_name
    For example:
    • To create a new user account (for example, User1) and add it to the SupportAssistAdmins user group, type useradd –G Supportassistadmins User1 and press Enter.
    • To create a new user account (for example, User2) and add it to the SupportAssistUsers user group, type useradd –G Supportassistusers User2 and press Enter.
  3. To add an existing user account to a SupportAssist Enterprise user group, use the following syntax:
    usermod –G SupportAssist_Enterprise_user_group_name User_name
    For example:
    • To add an existing user account (for example, User1) to the SupportAssistAdmins user group, type usermod –G SupportAssistAdmins User1 and press Enter.
    • To add an existing user account (for example, User2) to the SupportAssistUsers user group, type usermod –G SupportAssistUsers User2 and press Enter.

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