SupportAssist Enterprise Version 1.0 User's Guide

In addition to this guide you can access the following guides available on the Dell Support website.

Table 1. Related documentsIn addition to this guide you can access the following guides available on the Dell Support website.

Document title	How to access the document
Dell EMC SupportAssist Enterprise Version 1.0 Online Help	Click the help icon on the user interface.
Dell EMC SupportAssist Enterprise Version 1.0 Quick Setup Guide	Visit https://www.Dell.com/ServiceabilityTools. Click SupportAssist Enterprise. Click Manuals.
Dell EMC SupportAssist Enterprise Version 1.0 Support Matrix
Dell EMC SupportAssist Enterprise Version 1.0 Reportable Items
Dell EMC SupportAssist Enterprise Version 1.0 Release Notes
Dell OpenManage Server Administrator Installation Guide	Visit https://www.Dell.com/OpenManageManuals and click OpenManage Server Administrator.
Dell OpenManage Server Administrator User’s Guide
iDRAC User’s Guide	Visit https://www.Dell.com/idracmanuals.
Dell SupportAssist: Alert Policy	Visit https://www.Dell.com/SupportAssistGroup.
Managing Windows Device Credentials in SupportAssist Using Service Account

Video tutorials

You can access the following video tutorials related to SupportAssist Enterprise.

Table 2. Video tutorialsYou can access the following video tutorials related to SupportAssist Enterprise.

Video title	How to access the videos
Installing SupportAssist Enterprise	Visit the Dell TechCenter channel on YouTube, and click Playlist. On the playlist, click SupportAssist Enterprise.
Adding devices
Importing multiple devices
Revalidating a device
Managing device groups
Viewing collections
Checking for cases
Managing cases
Testing network connectivity
Testing case creation

SupportAssist Enterprise community

You can also find video tutorials, peer-to-peer questions, user’s guides, and other useful information on the Dell SupportAssist Enterprise community forum at https://www.Dell.com/SupportAssistGroup.

Dell Remote Consulting Service

You can use your existing Dell Remote Consulting Service contract or place an order and schedule time with a systems management deployment expert for SupportAssist Enterprise installation, set up, and configuration from start to finish.