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SupportAssist Enterprise Version 1.0 User's Guide

Using SupportAssist Enterprise without registration

Registration of SupportAssist Enterprise is a prerequisite to experience the full benefits of SupportAssist Enterprise and to use all the available features. You can also use SupportAssist Enterprise without registration. However, only certain capabilities or features of SupportAssist Enterprise are available without registration. The following table provides a summary of the availability of capabilities or features without registration.
Table 1. Availability of capabilities or features without registrationThe following table provides a summary of the availability of capabilities or features without registration.
Capabilities or features that are available Capabilities or features that are not available
  • Add devices
  • Manually start the collection and upload of system information to Dell
  • Monitor devices for hardware issues
  • Automatic case creation on issue detection
  • Scheduling automated periodic data collection
  • View support cases that are open for your devices
  • Opt-in or opt-out from receiving ProSupport Plus Server Recommendation Report by email
  • Update contact details
NOTE: Registration of SupportAssist Enterprise is optional. However, Dell recommends that you complete the registration to experience the full benefits of the automated support capabilities of SupportAssist Enterprise.

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