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SupportAssist Enterprise Version 1.0 User's Guide

PDF

Viewing a collection from the Devices page

About this task

The device overview pane lists the collections that have been performed on a specific device. To view a collection from a specific device, select the device and then select a collection from the device overview pane.

Steps

  1. Click Devices.
    The Devices page is displayed.
  2. Select the device for which you want to view collections.
    The device overview pane is displayed at the right side of the Devices page.
  3. From the Collections list, select a collection date and time.
    Figure 1. Selecting a collection
    Selecting a collection
    If the device is a server, the Configuration Viewer is displayed in a new web browser window. For storage, networking, or chassis, you are prompted to save the collection as a .zip file. To view the collection, you can extract the .zip file and click the index.html file.

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